OTHER FAQ

What to do if SUStee does not change colour, how to take care of SUStee, can it be used outdoors, does the use of pesticides and fertilisers affect SUStee, and more…

WHAT TO DO IF SUSTEE DOES NOT CHANGE COLOUR?

One of the following may be hindering water supply:

First time use

Not enough water was given. When using SUStee for the first time, please water generously after inserting it in the pot until water drips out into the saucer. However, excess water in the saucer must be avoided afterwards.
Colour indication may work better if SUStee is inserted into the pot soil before watering, as the device is constructed in such a way that its core will soak up water through capillary effect and change colour.

SUStee is in poor condition

SUStee has a hole at its bottom for soaking up moisture. If it gets clogged with old soil, excess roots of a root-bound plant or dirt with extremely high viscosity, SUStee may no longer absorb water. This can be improved by loosening the soil before inserting the SUStee device or finding a new spot for its insertion.
If your SUStee was used for more than 6 months it might be time to replace it. Be environmentally friendly and replace only its inner core.

Water drains too well to be absorbed

SUStee has a hole at its bottom for soaking up moisture. Water may drain too quickly in extremely grainy earth for SUStee to absorb, resulting in no colour change. This may be improved by pouring water mindfully over the bottom of the SUStee device when watering the plant.

How to take care of SUStee?

After long periods of use SUStee might not react as swiftly as it should. This may be due to soil sticking to it. Mix neutral detergent with warm water and place SUStee upside down (the window facing downwards) and let it soak for about an hour. Whatever is sticking to SUSTtee should come off and dissolve this way. After cleaning let SUStee dry till it shows white before using it again.

OUTDOOR USE, PESTICIDES AND MORE

Is SUStee affected by water sprayers or rain?

No. SUStee registers the amount of water in the soil. If the product gets wet and changes its colour to blue, it will turn white again, as soon as the soil is dry.

Does the use of inorganic fertilisers, organic fertilisers, pesticides, etc. affect the product?

Unless used in excess or if the product contains a lot of oil, it should not affect SUStee.

SUStee turns whitish at different rates, depending on whether it is in the pot or out of the pot. Is it working properly?

Yes it is. SUStee dries up at different rates, depending on where it is located. It turns white quicker when it is stuck in a pot.

VIDEOS ABOUT HOW TO TAKE CARE OF SUSTEE

What to do if SUStee is not turning blue or white?
How to clean SUStee?

WANT TO LEARN MORE ABOUT SUSTEE?

GET YOUR SUSTEE TODAY!

SUStee comes in three different sizes and three chic colours so you can choose the perfect option for your potted plant friends.

Choose your size according to the diameter of the pot.

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